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Our Money-Back Guarantee
If it isn't right, we make it right. Simple as that.
The promise
If your order arrives damaged, defective, or not as described, contact us within 30 days of delivery and we'll send a replacement or issue a full refund — your choice. No runaround, no gotchas.
Arrived broken?
Send us a photo of the damage and your order number. We ship a replacement or refund fast.
Wrong item?
We'll make it right — either the correct item shipped or a refund on the incorrect one.
Not as described?
Tell us what's off. If the listing didn't match reality, we cover it.
How to file a claim
- Email phishzd@yahoo.com within 30 days of delivery.
- Include your order number and a short description of the problem.
- Attach photos if the issue is a damaged or wrong item — it speeds things up.
- We'll reply within one business day with the replacement or refund.
The fine print
- The guarantee covers manufacturing defects, shipping damage, and listing errors.
- Buyer's remorse returns (item worked as described but you changed your mind) are handled case-by-case — see our return policy.
- Consumables that have been used up beyond a reasonable trial period aren't covered.
- Refunds go back to the original payment method and typically post within 5–10 business days after we process them.